The Herbst Theatre has an open volunteer ushering policy, with the exception of SFJAZZ shows and celebrity events (see note below). You do not need to call or sign up in advance.

You may volunteer to usher for any Herbst Theatre performance if you arrive 90 minutes prior to curtain time with a small working flashlight and you are appropriately attired.

Appropriate volunteer usher attire is black and white business attire. Business attire includes a suit with shirt and necktie, a pantsuit, a dress or skirt with blouse.

To volunteer, arrive appropriately attired at the door to the left of the Box Office in the Veterans Building lobby 90 minutes prior to curtain time (for example, you must arrive at 6:30 pm for an 8:00 pm performance).

If you are not on time, wearing proper clothing and carrying a working flashlight, you may not usher.

Note that for celebrity events, only ushers who volunteer on a regular basis may participate.

Please also note this policy does not apply to SFJAZZ performances, as SFJAZZ provides their own volunteer ushers.

For further information, you may leave a message on the House Manager’s voicemail: 415.554.6360.