Accessibility

Service and support animals are allowed in all areas of the San Francisco War Memorial and Performing Arts Center venues where people are allowed unless the animal poses a direct threat, a fundamental alteration, is not housebroken or is not under the control of the person with the disability.

A service animal is defined as any dog that is individually trained to work for a person with a physical, sensory, intellectual, or other mental disability. Under limited circumstances a miniature horse is also a service animal.

Support animals are animals of any species that are not trained to perform a specific task, but their presence provides assistance to people with psychological disabilities. They help by reducing symptoms of depression, anxiety, stress, and difficulties regarding social interactions.

Please click on a venue name below for information on access and assistance specific to the venue.

• Davies Symphony Hall
• War Memorial Opera House
• Herbst Theatre
• The Green Room
• Accessible Parking

DAVIES SYMPHONY HALL

Louise M. Davies Symphony Hall is wheelchair accessible from the Box Office entrance on Grove Street between Van Ness Avenue and Franklin Street. Passenger elevators in both the Grove Street Lobby and Van Ness Avenue Lobby provide access to the Orchestra, First Tier and Second Tier levels. A passenger elevator at the Orchestra level entrance to the Loge provides wheelchair access to the Loge level.

SEATING: Wheelchair accessible seating is available in the Orchestra, Terrace, Loge and Second Tier levels of the auditorium. Aisle seats with lifting armrests are available in the Orchestra, Terrace, Loge, First Tier and Second Tier levels. (Refer to Davies Hall Detailed Seats for specific locations.)

The War Memorial does not provide wheelchairs. Please contact the Davies House Manager (415-503-5325) for information on ushering services for patrons using wheelchairs.

ASSISTIVE LISTENING DEVICES: A wireless RF Assistive Listening System is available for all performances. Headsets and neck loops with T-coil functionality are available free of charge at the coat check room in the Grove Street Lobby (Box Office Entrance). A valid I.D. or credit card is required as a security deposit and will be returned upon return of the headset.

RESTROOMS: Wheelchair accessible restrooms are located in the Grove Street Lobby.

WAR MEMORIAL OPERA HOUSE

The War Memorial Opera House is wheelchair accessible from entrances on each of the Van Ness Avenue, Grove Street (south) and Courtyard (north) sides of the building. The Van Ness Avenue and Grove Street entrances open one hour prior to performances; the “Carriage Entrance” on the Courtyard (north) side opens one and one-half hours prior to performances for patrons going to the Opera House Café for pre-performance lunch or dinner. There are two passenger elevators in the main lobby which serve all floors except the Balcony (5th floor).

SEATING: Wheelchair accessible seating is available in the Orchestra, Mezzanine and Dress Circle levels of the auditorium. Aisle seats with lifting armrests are available in the Orchestra, Dress Circle, and Grand Tier. (Refer to Opera House Detailed Seats for specific locations.)

The War Memorial does not provide wheelchairs. Staff is not able to assist patrons in transferring to or from a wheelchair, theater seat or vehicle; operate motorized mobility aids such as scooters; or to provide personal attendant services such as assisting patrons in the restroom, or with similar activities.

ASSISTIVE LISTENING DEVICES: A wireless RF System is available for all performances. Headsets and neck loops with T-coil functionality are available free of charge at the check rooms at the north and south ends of the main lobby. A valid I.D. or credit card is required as a security deposit, and will be returned upon return of the headset.

RESTROOMS: Wheelchair accessible restrooms are located in the lobbies on all levels except the Orchestra (1st floor) and Balcony (5th floor).

HERBST THEATRE

The Herbst Theatre is located in the War Memorial Veterans Building. The Veterans Building is wheelchair accessible from the Van Ness Avenue entrance. An automatic door is located near the north end of the main building entrance. The Herbst Theatre is wheelchair accessible from the Veterans Building main lobby. Entrances to the Veterans Building are open on a daily basis from 8:00 a.m. to 11:00 p.m.

SEATING: Wheelchair accessible seating is available in the Orchestra and Dress Circle levels of the auditorium. Aisle seats with swing-up armrests are available in the Orchestra and Dress Circle Levels. (Refer to Herbst Detailed Seating for specific locations.)

ASSISTIVE LISTENING DEVICES: A wireless FM Assistive Listening System is available for all performances. Headsets and neck loops with T-coil functionality are available free of charge in the Herbst Theatre lobby (see House Manager). A valid I.D. or credit card is required as a security deposit and will be returned upon return of the headset.

RESTROOMS: Wheelchair accessible restrooms are located on the first and second floors of the Veterans Building. Second floor restrooms can be reached via passenger elevators from the Veterans Building main lobby. Wheelchair accessible restrooms are also located in the Herbst Cafe (Lower Level), which can be reached via passenger elevators from the Veterans Building main lobby.

THE GREEN ROOM

Accessible
PARKING

PERFORMING ARTS GARAGE (415.252.8238)

Enter on Grove Street between Franklin and Gough, or on Gough Street between Fulton and Grove. There are eight parking spaces for persons with disabilities, two on each level. Two wheelchair accessible elevators serve all floors of the garage.

CIVIC CENTER GARAGE (415.863.1537)

Enter on McAllister Street between Polk and Larkin. There are eight parking spaces for persons with disabilities on Level 1. Three wheelchair accessible elevators serve all floors of the garage.

BLUE CURB PARKING DESIGNATIONS

Several blue curb parking spaces are situated on streets immediately surrounding the War Memorial and Performing Arts Center including Grove Street, Franklin Street, Van Ness Avenue and McAllister Street.